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A D Art Studio

Privacy policy

PRIVACY POLICY | A D ART STUDIO

At A D Art Studio, we are committed to safeguarding your privacy and protecting your personal data. This policy details how we collect, use, and secure your information when you engage with our studio, whether as a private collector, a trade professional, or a website visitor. Our operations are compliant with UK GDPR and the Data (Use and Access) Act 2025/26.


1. Information We Collect & Process


To provide our services, particularly for bespoke commissions, trade orders, and the fulfilment of your acquisitions, we may collect the following information:

  • Contact & Identification Data: Full name, studio/company name, professional website/portfolio link, email address, phone number. (Provided directly by you for trade registration or order processing).

  • Order & Transaction Data: Details of the artworks you acquire or commission, billing and shipping addresses, and payment transaction details (handled securely by our payment processors, Stripe/PayPal; we do not store full card data).

  • Technical Data: Information collected automatically when you visit our website, such as IP address, browser type, and usage data (via Big Cartel's analytics).

  • Business Credentials: For trade applicants, we may collect VAT numbers or other business identification details to verify professional status.



2. Legal Bases for Processing Your Data


We process your personal information based on the following legal grounds:

  • Contractual Necessity: To fulfil your order, process commissions, manage trade accounts, and provide customer support.

  • Legitimate Interests: To operate and improve our studio services, manage our B2B relationships, and ensure the security of our website and operations.

  • Legal Obligation: To comply with UK tax laws (e.g., retaining sales records for HMRC) and respond to lawful requests from authorities.

  • Consent: For direct marketing communications (if applicable, and only with your explicit opt-in).



3. Information Sharing & Third-Party Partners


We share your personal information only when essential for service delivery and with trusted partners:

  • Payment Processors: Stripe/PayPal securely handle all financial transactions.

  • Specialist Couriers & Logistics: Your name, address, and contact details are shared with our dedicated fine art shipping partners (e.g., for white-glove delivery and crating services) to ensure safe transit of your artwork.

  • Print & Framing Partners: For our 'Studio Editions' and 'Gallery Prints', we share necessary order details with our London-based partners (e.g., Genesis Imaging) for production and direct shipping.

  • Legal Compliance: We may disclose information if required by law, court order, or governmental request.



4. Data Retention


We retain your personal data for the duration necessary to fulfil the purposes outlined in this policy, and as legally required by UK tax and business regulations (typically 6 years for financial records). Data related to trade registrations will be retained as long as your account is active and for a reasonable period thereafter for business continuity.


5. Your Rights Under UK GDPR & Data (Use and Access) Act 2025/26


You have the following rights concerning your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure ('Right to be Forgotten'): Request deletion of your personal data, subject to legal obligations.

  • Right to Restriction of Processing: Request limitation on how we use your data.

  • Right to Data Portability: Request your data in a structured, commonly used, machine-readable format.

  • Right to Object: Object to processing based on legitimate interests or for direct marketing.

  • Right to Withdraw Consent: Withdraw consent at any time if processing is based on consent.

  • Right to Complain: If you have concerns about our data handling, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) or relevant supervisory authority.



6. Data Controller & Contact Information


A D Art Studio is the Data Controller for your personal information.For any questions regarding this policy, your data, or to exercise your rights, please contact:

Angela David / A D Art Studio

Data Controller